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Let start with some positive it is a nice club with poor weekend hrs. The staff are quite nice. It’s the sales dept that are the problem. They are typically like car salesmen. They tell you all the things you wanna hear until you sign and then everything changes and...
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#1234199
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I have been a patron of LA Fitness (Brampton Ontaro) since it's opening many years ago. I was initially a member at "Bodyworks" Brampton which was taken-over by La fitness. My wife and myself both have memberships. I've always heard members complain of the service at...
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1.7
#1230552
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La Fitness - Close at time you close.. not 30 min early

My husband and I went to do a quick work out. We were fully aware that they close at 8pm. We walk in at 7:33 and the front desk guy rudely turns us away. He said the doors were already locked. How can you lock your doors when you close at 8pm? We were only going to work out for 20 minutes. I do not find this was right at all. This was at the La Fitness in Plano on Avenue K.
3.6
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Additional Fees
Billing Practices
Cleanliness
Customer service
Diversity of Products or Services
Equipment Quality
Exchange, Refund and Cancellation Policy
Location
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Product or Service Quality
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Value for money
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#1228969
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I brought my teen granddaughter with me for a workout experience and the manager said I needed to pay to have her as a guest $15 for a one day pass. I have never had a guest and I have been paying for one full year. He was rude and inconsiderate and I asked him to...
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1.6
#1218833
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I signed up for a guest pass to the LA Fitness location in Waterford Lakes (Florida) on 3/21/2018 online. I have a friend that has a membership at this location and recommended it to me. Within a few hours of signing up I received a voicemail message from a man stating...
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#1217463
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I cancelled my membership per their contract where I could cancel at any time. They continued to charge my card and refuse to allow me to cancel unless I provide them with another $29.99 per Dakota at 904-900-6393. They are rude and they harass by calling from multiple...
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2.2
#1208405
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My wife wanted to work with a personal trainer so she signed up for 2 sessions a week at a cost of $360 a month. She is highly intelligent (an MD) but is so honest and sincere that she is an easy mark for a salesperson with the instincts to close a deal. For this...
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Anonymous
Anonymous

This just happened to me also at the Delray Beach location. Thank you for this review and i am going to do the same.

#1207037
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Anyone who has an LA Fitness Membership be warned they are running a personal training scam and will try to get you to pay month to month. But they actually are signing you up for a year. @LAFitness #LAFitnessLifestyle CORPORATE DIDN’T HELP AT ALL!!!! WORST CUSTOMER...
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Anonymous
Anonymous

Same for me....Scam...They told me I was not signing a contract and my personal training was for 2 months with one month being free because of a special deal they had just sta...

Anonymous
L H

They are the worst I ever encounter I am 70 and their contract are worthless ...they dont sign up on paper copies so they run the contract with a very small portable tablet an...

1.0
#1206719
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I sign up for personal trainer and monthly subscription fir 229$ per months after 2 months i tell them i can't do anymore so i wanna cancel ( when i sign up i was with district manager, he said u can cancle anytime if u dont want to or cant do) so i call them like 7...
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Anonymous
Sarthak Mahajan

same happened with me they said i can cancel it after 2 months and they said we cant you have yo continue with personal trainer for 1 year.

Anonymous
Anonymous

You signed a contract. The DM was correct that you can cancel anytime. But doing so breaks the contract you agreed to. No money was taken illegally as you agreed when you sign...

1.4
#1205669
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Every day there is more equipment out of service. I took a month and a half registered and they have not noticed any. In addition there is no way to control body weight which is not commensurate with a gym. Cada día hay mas equipos fuera d servicio. Llevo registrado...
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3.1
#1205150
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