Filter by rating
filters
State:
Show
City:
Show
Product:
Show
Most Helpful
I wanted to take some time to educate all concerned consumers that have been taken advantage of by LA Fitness; specifically by getting over billed and not being able to cancel your account. First, please go to the following link for a riveting look into how LA Fitness...
View full review
96 comments
Anonymous
#1754512

Did this earlier this year. Have now moved--can I go to a different LA Fitness or have I burned that bridge?

View more comments
Review
#313116 Review #313116 is a subjective opinion of poster.
Service
La Fitness Membership

La Fitness in Westport, Connecticut - Membership

Previously I was able to pay by check which they only gave you 10 months. I recently visited my local gym considering to once again become a member. They will no longer let you pay in full for the year. Besides the salesman giving me his rehearsed speech. Which no matter what, your paying the fee with no savings. And first and last month up front seems sketchy. At this time I didn’t rejoin plus AC in the building is still not working at full capacity!!
View full review
Review
#1697817 Review #1697817 is a subjective opinion of poster.

La Fitness in Roswell-Alpharetta, Georgia - Splash Safety Complaint

1.0
Details
I specifically joined LA Fitness because I need to use the pool for my physical therapy AND LA Fitness didn't allow anyone under the age of 14 in the pool. Now, half of the pool lanes are reserved for toddler Splash Safety for 5 hours on Monday, Wednesday, Saturday and Sunday. Firstly, this cuts my pool availability in half. Secondly, I chose this gym because I don't like sharing a pool with children who are likely to *** in the pool. Will be requesting a monthly rate reduction from corporate office, as my agreement specifically states that no one under the age of 14 is allowed in the pool.
View full review
Review
#1697501 Review #1697501 is a subjective opinion of poster.
Product
La Fitness Pool Facility
Reason of review
Not as described/ advertised
Preferred solution
Price reduction
Tags
  • LA Fitness complaints
1.6
Details

Update by user Nov 01

I was told I would get 3 sessions per week with each session being 1 hr long. Apparently in the system they entered 1 session per week for 25 min.

They lied to me just to get me to enroll. I did get the promises sessions when I went but for the 3 months which I missed...

View full review
Review
#1696777 Review #1696777 is a subjective opinion of poster.
Service
La Fitness Personal Trainer
Cons
  • Lies at time of enrollement
Reason of review
Return, Exchange or Cancellation Policy
Loss
$600
Preferred solution
Full refund
Tags
  • LA Fitness complaints

LA Fitness, Euless Tx drops Fox News

2.2
Details
October, 2019 La Fitness, Texas no longer shows Fox News but continues to broadcast CNN. Should this continue I will be dropping my family membership.
View full review
Review
#1679734 Review #1679734 is a subjective opinion of poster.
Service
La Fitness Membership
Reason of review
Bad quality

La Fitness in Cincinnati, Ohio - False Job Advertising

1.0
Details
This company false advertises their salary and what job positions are posted on sites. Do not believe their "base" salaries that range from $35,000-$94,000. They will tell you a perfect story and once you are hired, let you know your base salary is $500 per month. Do not apply for this company.
View full review
Review
#1674434 Review #1674434 is a subjective opinion of poster.
Service
La Fitness Manager

La Fitness - FILTHY FILTHY...DISGUSTINGLY DIRTY

1.0
Details
I just moved to Florida. Went to LA FITNESS IN AVENTURA ON 207TH ST. I WENT FOR THE 1ST TIME THIS MORNING @5:30AM TO DO CARDIO.I WAS TOTALLY GROSSED OUT BY HOW FILTHY THIS FACILITY IS. IT SHOULD BE SHUT DOWN BY THE DEPT. OF HEALTH. I COULD NOT STAY THERE. I ASKED LADY AT FRONT DESK "WHY IS IT SO DIRTY HERE?" HER RESPONSE WAS "ITS AN OLD GYM" HA.. I SAID TO HER I'M OLD AND IM NOT DIRTY, AND I WALKED OUT. I WILL NEVER STEP FOOT IN THERE AGAIN
View full review
Review
#1673661 Review #1673661 is a subjective opinion of poster.
Service
La Fitness Sanitary Conditions
Pros
  • Location
Cons
  • Filthy
  • Cleanliness
Reason of review
Bad quality
Loss
$85
Preferred solution
Full refund
Tags
  • LAfittness worstgymever
2.5
Details
I'm not a fan of how LA Fitness writes their contracts for cancellation. According to them you have to cancel your contract 5 days BEFORE the next billing cycle or you have to pay for the next month. Keep in mind you already had to pay the first and last month so they...
View full review
Review
#1670126 Review #1670126 is a subjective opinion of poster.
Service
La Fitness Membership
Reason of review
Return, Exchange or Cancellation Policy
Loss
$40
Preferred solution
Price reduction

La Fitness in Toronto, Ontario - There has been no wifi for three weeks at keele and Dundas.

There has been no wifi for three weeks at keele and Dundas. What a pathetic service. Daniel
View full review
Review
#1652811 Review #1652811 is a subjective opinion of poster.
Reason of review
Bad quality

La Fitness in Ware, Massachusetts - Severe dirty mens locker room

Talk to a manager today Sunday about the cleanliness of locker room he said its cleaned by a company at 12 at night which should be clean at 9 Sunday when i went in but of course he says that there's no cleaning crew on the weekend so who looks after it it should be his job or an employee after a calm but heated conversation then he tells me why don't you just leave as i was going anyways and if i'm not happy to get a membership at a different club and that why its so cheap for a membership there manager should be replaced or get a different position nice racquetball courts and weights but the lockeroom is a dump if tha'ts who you got running the show all i can say is ifeel sorry for the hard working employee's
View full review
Review
#1647956 Review #1647956 is a subjective opinion of poster.

Contact La Fitness Customer Service

Mailing Address:
La Fitness
2600 Michelson Drive #300
Irvine, California 92612-6536
United States
Phone:
(360) 546-3400
All La Fitness Contacts

La Fitness Products and Services Reviews

Compare La Fitness to

Planet Fitness
Planet Fitness
3472 reviews
2.4
Compare
1.0
Details
Recently I got Suckered into signing up for the Personal Training, I went a few times, and then ended up in the Emergency Room for AFiB, which after was informed by my Cardiologist I should refrain from heavy exercise until further notice. I have been calling the...
View full review
Review
#1614738 Review #1614738 is a subjective opinion of poster.
Service
La Fitness Personal Trainer
Pros
  • Location
Cons
  • Lies from corporate
Reason of review
Poor customer service
Loss
$600
Preferred solution
Full refund
Tags
  • La Fitness Personal Trainer Fees
  • Overpriced Training Session