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La Fitness - These people are rude and withhold information (lie)

The head guy down at the Euless location is an arrogant *** who failed to mention a future enhancement fee. Thank you so much for stealing $50 from us, and this was the same guy who signed us up and had every opportunity to mention that fee but didn’t. Stay far away from these crooks!!!!
#1191430
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I am having trouble trying to cancel my personal training membership and receiving a refund. I sign a contract 2/6 to join the personal training membership but I didn't pay for it until 2/9. The night of Friday the 9th, I expressed my concerns with the manager for...
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#1190347
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After hurricane Harvey I bought a house on another side of town and was told it would be no issue to change locations. At first I had no issues and for months I visited the LA fitness branch on spencer and barker cypress. Yesterday when I walked in the regional manager...
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3.3
#1189494
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To whom it may concern. My name is Julie Rodie.  I am a former customer of LA Fitness. I tried to update my membership. After I explain to your  consultants what I wanted,  they told me it can be done.  I would even be saving money monthly.  I just had to pay a fee up...
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1.8
#1186687
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My handycap son joined gym paid member ship them was billed additional 5 dollars each time he went to workout. After I brought it to LAFITNESS management they refunded my account. Then this month Feb. 2018 the gym attendant told him the the card he provided was...
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1.0
#1184417
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La Fitness - A customer being look down

I received a promotion email today, I went to the gym and told the sales person my idea about the promotion. He laughed and looked down on me. He also rolled his eyes a few times when I was talking. This is absolutely NOT the attitude that a customer service representative should have. I’m located in Markham Ontario Canada.
#1182271
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La Fitness - Horrible

La Fitness - Horrible
La Fitness - Horrible
Your lake grove club is filthy and disgusting regularly! I cannot emphasize enough how little this club is taken care of! Here’s an example Dirty bandaids, dust, paper towels, it’s a disgrace!
1.9
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Additional Fees
Billing Practices
Cleanliness
Customer service
Diversity of Products or Services
Equipment Quality
Exchange, Refund and Cancellation Policy
Location
Price Affordability
Product or Service Quality
Staff
Value for money
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#1180013
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I had membership with 24HR Fitness in Los Angeles and moved to Arizona. LA Fitness told me they will honor my $16 per month, since they bought all the 24HR locations in the state, but they had to do it in batches. They fraudulently added another random person (someone...
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#1179770
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Disappointed I am a member of La Fitness, and has never had any issues. The employees are courteous, and always do their best to accommodate their members. That is until today, after telling a friend of mine, how great this gym is, and that she should join, and...
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4.0
#1179666
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Hello, I'm totally appalled by your pathetic service. Today, I took my guest pass and visited Polaris Pkwy La Fitness center and met the General Manager (a Bearded male), who did not want to disclose his name and showed terrible attitude. On showing my guest pass this...
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1.0
#1178866
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