filters
State:
Show
City:
Show
Product:
Show
I wanted to take some time to educate all concerned consumers that have been taken advantage of by LA Fitness; specifically by getting over billed and not being able to cancel your account. First, please go to the following link for a riveting look into how LA Fitness...
Read more
Company wrote 0 private or public responses to the review from Apr 18, 2012.
Anonymous
Al

Okay so VERY IMPORTANT INFO... I followed the suggestion of putting a prepaid card on my account for both personal fitness and membership, out of curiosity I asked the represe...

Anonymous
Leila

I am in Scottsdale Arizona and this lie about training offering more hours than it really is in the contract is the most common practice and supported by corporate. Please rea...

#313116
Reply to reviews
I wanted to take some time educate all concerned consumers that have been taken advantage of by LA Fitness; specifically by getting over billed and not being able to cancel your account. First, please go to the following link for a riveting look into how LA Fitness...
Read more
Company wrote 0 private or public responses to the review from Apr 18, 2012.
Anonymous
NA

If you don't drive your car does that mean you don't pay insurance? I don't think so. If you get into a phone contract or any contract at all can you leave without buying out?...

Anonymous
NA

I work for this company. We have 0 way of over charging you, like that is legit impossible. The payments come out automatically and if it declines the system tries again in 10...

#313031
Reply to reviews
I am 63 , can not afford too pay extra just to go too any location my life is so busy sometime I maybe across town and need to go to a la fitness club. Please tell me what is wrong with me being able to do this. I have been a member for more than 4 years and I love la...
Read more
Company wrote 0 private or public responses to the review from Feb 22, 2013.
Anonymous
Anonymous

I just became a member at LA Fitness and I want to know if they will let you switch your home LA Fitness?

Anonymous
Jay Gatz

You signed a deal to get single club access, not premium club access (all non-signature clubs). If you wanted access to all clubs in the state, then you should have signed up ...

#387022
Reply to reviews
La Fitness - Discustingly Dirty
La Fitness - Discustingly Dirty
La Fitness - Discustingly Dirty
La Fitness - Discustingly Dirty
La Fitness - Discustingly Dirty
Since I have been going to this Gym I can confidently state that they MAY clean the bathrooms 1 time per week...that might be pushing it. I have gone to another gym to shower because this space is so bad. What I don't understand is that they just had a remodel....
Read more
Company wrote 0 public responses to the review from Nov 12.
1.0
I didn't like
  • Cleanliness
#1398711
Reply to reviews
La Fitness - Highly Irresponsible and unresponsive organization
La Fitness - Highly Irresponsible and unresponsive organization
I hereby want to complain about this organization which is called LA FITNESS I am so tired and frustrated talking to these people. The Vice President of the personal training program is Kevin Brown with whom I have signed up the training programs at 9244 West Sam...
Read more
Company wrote 0 private or public responses to the review from Oct 28.
#1389999
Reply to reviews
Last night the unthinkable happened to me... Wynn, the GM of the Bethel Park, PA LA Fitness called the police and lied to get them to the gym. Here's the story: I arrived at the gym as I always have for the past 4-5 years with my pink gym bag (I've had the same bag now...
Read more
Company wrote 0 private or public responses to the review from Dec 09, 2015.
Anonymous
Jacob

Sounds like they did the right thing. Bags are dangerous. I'm sure they told you that. Funny how that was left out.

Anonymous
Mark in Clearwater

What if someone trips over your bag and gets hurt? Who is responsible? Who gets sued? You're not thinking.The policy is there for a reason.

2.8
I didn't like
  • Management
#748220
Reply to reviews
Trainer in Sarasota, Cattlemen Rd Location, named Matt: no custom fit approach considering clients overall physical fit, just "you can do it", and gets angry when you remind him about your health issues. No respect to your time, only his time has value. Asked few days...
Read more
Company wrote 0 private or public responses to the review from 2 days ago.
1.5
#1422517
Reply to reviews
La Fitness - ASSAULTED MY SALES MEMBER
ON 9/22/18 I WAS ASSAULTED BY SALES MEMBER THOMAS GORMAN, HE PUT HIS HANDS AROUND MY THROAT AND THREATENED ME. OTHER STAFF WAS THERE AND WITNESSED THIS AND DID NOTHING. I THEN WENT TO THE PARSIPPANY POLICE TO FILE A REPORT AND HE WAS ARRESTED THAT DAY IN LA FITNESS BUT...
Read more
Company wrote 0 private or public responses to the review from Oct 12.
3.2
I liked
  • Openness of the gym and the bag room
I didn't like
  • Being assaulted and my concerns about this ignored by the staff
#1379858
Reply to reviews
Worst and aggressive customer services from manager Skye Verdon! LA Fitness Miami Gardens, FL 33179
Canceled my membership. I been a customer for 2 years, but one day at this Gym crossed everything. I was recording myself for a personal vlog, suddenly the “manager” Skye Verdon came to me and in aggressive manner started to yell at me for my video. I told her that I...
Read more
Company wrote 0 private or public responses to the review from Oct 02.
1.0
I didn't like
  • Attitude of staff
#1371679
Reply to reviews
Show

La Fitness - Canceled Membership

I had requested to cancel my subscription because I had to move to another state and the manger of the gym is totally aware about that there is no la fitness in Oklahoma. I am still getting calls for not paying. I have talk to gym management and they are not supportive
Customer made 1 call to the company using contacts on our site.
Company wrote 0 private or public responses to the review from Nov 11.
2.1
Details
Additional Fees
Billing Practices
Cleanliness
Customer service
Diversity of Products or Services
Equipment Quality
Exchange, Refund and Cancellation Policy
Location
Price Affordability
Staff
Value for money
Website
#1398086
Reply to reviews