Rating: 2 Stars Clear all filters (108 of 1549 reviews match)
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1.6
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Update by user Nov 01

I was told I would get 3 sessions per week with each session being 1 hr long. Apparently in the system they entered 1 session per week for 25 min.

They lied to me just to get me to enroll. I did get the promises sessions when I went but for the 3 months which I missed...

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Review
#1696777 Review #1696777 is a subjective opinion of poster.
Service
La Fitness Personal Trainer
Cons
  • Lies at time of enrollement
Reason of review
Return, Exchange or Cancellation Policy
Loss
$600
Preferred solution
Full refund
Tags
  • LA Fitness complaints

LA Fitness, Euless Tx drops Fox News

2.2
Details
October, 2019 La Fitness, Texas no longer shows Fox News but continues to broadcast CNN. Should this continue I will be dropping my family membership.
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Review
#1679734 Review #1679734 is a subjective opinion of poster.
Service
La Fitness Membership
Reason of review
Bad quality

La Fitness in Glenside, Pennsylvania - Pissed at the way and time of Pool Maintenance!

2.4
Details
Today I was in the Pool at La Fitness Glenside Pa. There We're Men in the pool with ladders at noon fixing the lights. There were many people in the pool and it was preventing people from swimming. They were also adding ice cold water and there are many elderly people in the water complaining. Why can't they fix the pool at night when there are fewer people in there. Like around 10 in the evening before the pool closes. It was very rude they all had attitudes and I do not appreciate the attitude of Philadelphia coming into this Gym. The locker rooms and bathrooms are filthy people do not care and actually this Fitness area has really gone downhill.
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Review
#1465917 Review #1465917 is a subjective opinion of poster.
Product
La Fitness Swimming Pool Facility
2.4
Details
(This happened to me back in 2016. I'm just posting it for the first time because I feel I need to warn others about the deceptive business practices of this company) LA Fitness in Rock Hill SC not only treats their members poorly but apparently their lower level staff...
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Review
#1440662 Review #1440662 is a subjective opinion of poster.
Service
La Fitness Personal Training
Pros
  • Facility
Cons
  • Totally misleading
  • Make it impossible to cancel your membership
  • Cancellation policy and procedure
Reason of review
Bad quality
Tags
  • LA Fitness scam
1.5
Details

Update by user Jan 12

I asked the manager at the Cattlemen location - left a note and made 2 phone calls to cancel charging me extra money $50 in addition to membership that they made me pay so I could finish up using training session from the year contract that because of misleading...

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Review
#1422517 Review #1422517 is a subjective opinion of poster.
Service
La Fitness Personal Trainer
Pros
  • Multiple locations
Cons
  • Poor service
  • Very uninformative
  • Lack of concern for members needs

La Fitness in Oklahoma City, Oklahoma - Canceled Membership

2.1
Details
I had requested to cancel my subscription because I had to move to another state and the manger of the gym is totally aware about that there is no la fitness in Oklahoma. I am still getting calls for not paying. I have talk to gym management and they are not supportive
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Review
#1398086 Review #1398086 is a subjective opinion of poster.
Service
La Fitness Membership
2.2
Details
I went into 4 different gyms this past week with my boyfriend to find our new gym home. We went to planet fitness, chuze fitness, snap fitness & lastly LA fitness. Each gym was perfectly fine w/ giving us both a 1 day free trial to try the gym, your gym was the only...
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Review
#1308909 Review #1308909 is a subjective opinion of poster.
Service
La Fitness Manager
Reason of review
Poor customer service
2.1
Details
Water temperature in the pool at the LA Fitness, King of Prussia and Collegeville, PA locations are always cold. I've seen people complain and nothing happens. Isn't there any regulations or rules for this? What makes it worse is that they have the Air on in full blast...
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1 comment
Anonymous
#1529356

Lower pool temps elicit fat burning

Review
#1285030 Review #1285030 is a subjective opinion of poster.
Reason of review
Bad quality
2.2
Details
LA fitness membership is not too bad for price since you can use swimming pool, sauna, basketball court, various classes (yoga etc.) and fitness centre. However, they often close down the whirl pool and swimming pool is not very clean as I see hair or some black dot...
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1 comment
Anonymous
#1641889

All that you say about whirl pool and swimming pool is totally true, even I think you fall short in describing the lack of cleanliness. The same goes for lockers, they clean them a few times a year.

There are members who do not care about other members, putting their dirty shoes inside the lockers, or using the benches to raise their muddy shoes, even there are members who enter the spa in running shoes. And this without mentioning the members who step the mats, no matter what other members used them to do exercises on them. In general, the cleanup is depleting and the worst thing is that the staff does nothing to avoid this, or to educate. They prefer to spend time talking to each other ...

in conclusion, it feels like nobody's land. For my part I hope to finish my contract and look for new options in Aurora, including the option of the municipal complex

Review
#1274875 Review #1274875 is a subjective opinion of poster.
Service
La Fitness Personal Trainer
Pros
  • Facility
Cons
  • Overpriced
  • Cancellation policy and procedure
  • Unprofessional personal trainer
Reason of review
Poor customer service

Contact La Fitness Customer Service

Mailing Address:
La Fitness
2600 Michelson Drive #300
Irvine, California 92612-6536
United States
Phone:
(360) 546-3400
All La Fitness Contacts

La Fitness Products and Services Reviews

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1.7
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I have been a patron of LA Fitness (Brampton Ontaro) since it's opening many years ago. I was initially a member at "Bodyworks" Brampton which was taken-over by La fitness. My wife and myself both have memberships. I've always heard members complain of the service at...
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#1230552 Review #1230552 is a subjective opinion of poster.
Service
La Fitness Membership
Reason of review
Problems with payment