Rating: 3 Stars Clear all filters (82 of 1549 reviews match)
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2.5
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I'm not a fan of how LA Fitness writes their contracts for cancellation. According to them you have to cancel your contract 5 days BEFORE the next billing cycle or you have to pay for the next month. Keep in mind you already had to pay the first and last month so they...
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#1670126 Review #1670126 is a subjective opinion of poster.
Service
La Fitness Membership
Reason of review
Return, Exchange or Cancellation Policy
Loss
$40
Preferred solution
Price reduction

La Fitness in Leander, Texas - SAFETY & EMPLOYEES

3.0
Details
SAFETY This is regarding your location at 825 W. Whitestone Blvd., Cedar Park, TX 78613. While moving from the Men's locker to the swimming pool, I had walked into a glass door and was rewarded with busted nose. I suggest that a red warning decal be fixed on all glass doors to minimize busted noses and foreheads. EMPLOYEES Found them to be quite amateurish and over eager to make you a paying member. When they learnt that I was a non-paying (Silver Sneakers) member, their interest suddenly evaporated and dropped me like a wet towel. Not a very good feeling.
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#1610876 Review #1610876 is a subjective opinion of poster.
Product
La Fitness Facility
Reason of review
Poor customer service

La Fitness - Carpet tattered , equipment doesn’t work

2.5
Details
La Fitness - Carpet tattered , equipment doesn’t work
La Fitness - Carpet tattered , equipment doesn’t work
Carpet is duct taped together . Carpet is literally wore thru in the stairs. Two tv’s in treadmill area don’t turn on . Have not worked in months . The others are blurry .
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#1478634 Review #1478634 is a subjective opinion of poster.

La Fitness - Why dont they invest in their centers?

3.0
Details
The Collegeville center opened several years ago and was beautiful at the time. Now it Is dirty, a lot of things are broken, and the steps used for the classes are dangerous. Several of us have asked them to buy new steps like the King of Prussia facility has but it goes on deaf ears. I thought this was going to be a nice place but they aren't keeping it up. On a positive note the people are very nice and they have a really good class schedule.
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#1458425 Review #1458425 is a subjective opinion of poster.
3.2
Details
La Fitness - ASSAULTED MY SALES MEMBER
ON 9/22/18 I WAS ASSAULTED BY SALES MEMBER THOMAS GORMAN, HE PUT HIS HANDS AROUND MY THROAT AND THREATENED ME. OTHER STAFF WAS THERE AND WITNESSED THIS AND DID NOTHING. I THEN WENT TO THE PARSIPPANY POLICE TO FILE A REPORT AND HE WAS ARRESTED THAT DAY IN LA FITNESS BUT...
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Review
#1379858 Review #1379858 is a subjective opinion of poster.
Service
La Fitness Manager
Pros
  • Openness of the gym and the bag room
Cons
  • Being assaulted and my concerns about this ignored by the staff
Reason of review
I WAS ASSAULTED AT THE GYM AND THEY HIRED THE PERSON WHO DID IT BACK WITH NO REPERCUSSIONS
Preferred solution
I BELIEVE THOMAS SHOULDN'T BE ALLOWED TO WORK AT THE PARSIPPANY LA FITNESS BECAUSE HE ASSAULTED A GYM MEMBER AND IS VIOLENT
Tags
  • Beware Of Bald Sales Member
2.7
Details
HORRIBLE STAFF!!! I brought a friend because they said that I could refer a person to use a VIP guest pass for 14 days. They tried to sell him a membership for almost an hour saying they needed to activate the pass. When I asked for an explanation about why it took so...
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#1338239 Review #1338239 is a subjective opinion of poster.
Service
La Fitness Membership
Reason of review
Return, Exchange or Cancellation Policy
3.3
Details
That is until today, after telling a friend of mine, how great this gym is, and that she should join, and basically marketing the gym, my high standards for this gym was dashed away. My friend and I entered this gym, I wanted to get a 10-day VIP pass so that she could...
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#1318721 Review #1318721 is a subjective opinion of poster.
Cons
  • Customer service
Reason of review
Poor customer service

La Fitness in Port Saint Lucie, Florida - Cancel personal traner

2.7
Details
Dont want to attend to much money
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Review
#1298634 Review #1298634 is a subjective opinion of poster.
Service
La Fitness Personal Trainer
Reason of review
Pricing issue
2.8
Details
Signed up for a 5 day free pass to try out the club. I wanted to see what the basketball games were like. Was given a 1 day pass even though they emailed a 5 day pass. I was told if I didnt go through their questionnaire and tour I'd have to pay $15. They asked what my...
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#1295119 Review #1295119 is a subjective opinion of poster.
Service
La Fitness Membership

Contact La Fitness Customer Service

Mailing Address:
La Fitness
2600 Michelson Drive #300
Irvine, California 92612-6536
United States
Phone:
(360) 546-3400
All La Fitness Contacts

La Fitness Products and Services Reviews

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La Fitness in Sunrise, Florida - Club member posting pics without other members permission

3.1
Details
La fitness: 3500 N University drive 33351. Club member Ken Hughes is taking and posting videos of other club members to his instagram without their permission Angry See his postings 3 videos on 7/2/18 of the girl in peach top and black tights
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Review
#1293649 Review #1293649 is a subjective opinion of poster.