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La Fitness in Oshkosh, Wisconsin - Dress attire

4.3
Details
Two ladies come to gym with dress attire that causes a lot of attention. The two ladies prance around gym with breast hanging out of bra and stick their butts out and make sure they do their act in mens faces. It is discusting. Yesterday i was working out and one of the ladies got on a workout machine next to me. Within short period of time several men appear to watch the woman.. It affected my workout .
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#1423747 Review #1423747 is a subjective opinion of poster.

La Fitness - Great staff!

4.2
Details
This is an amazing location conveniently located off of the interstate. The staff is engaging and personable. I have been coming here for years.
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#1338639 Review #1338639 is a subjective opinion of poster.

La Fitness in Plano, Texas - Close at time you close.. not 30 min early

3.6
Details
My husband and I went to do a quick work out. We were fully aware that they close at 8pm. We walk in at 7:33 and the front desk guy rudely turns us away. He said the doors were already locked. How can you lock your doors when you close at 8pm? We were only going to work out for 20 minutes. I do not find this was right at all. This was at the La Fitness in Plano on Avenue K.
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#1228969 Review #1228969 is a subjective opinion of poster.
Service
La Fitness Receptionist
Reason of review
Poor customer service
4.0
Details
Disappointed I am a member of La Fitness, and has never had any issues. The employees are courteous, and always do their best to accommodate their members. That is until today, after telling a friend of mine, how great this gym is, and that she should join, and...
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#1179666 Review #1179666 is a subjective opinion of poster.
Service
La Fitness Customer Care
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution

La Fitness in Peoria, Arizona - The Sauna

4.4
Details
The Sauna at this location on 91ST Ave and northern in ARIZONA LA fitness PeoriaWest is colder than the outside temperatures. It has been like that for months and they don't seem to care about fixing it.
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#1108283 Review #1108283 is a subjective opinion of poster.
Product
La Fitness Sauna Facility

La Fitness in Hyattsville, Maryland - Equipment

3.5
Details
The scale at La Fitness in Hyattsville is always, always broken, and has been that way for three months, every time I ask about the weight scale in the women locker room I'm constantly told it's not working that was three months ago, and is still broken to date. I know equipment needs to be check at least once a month, because it being used regularly. I love to keep up with progress when I trying to lose weight so I use the scale once a week, I don't think it's to much trouble to fix a scale or get a new one. when the company want their payment there's know compromise. GET THE SCALE FIX!!!
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#979929 Review #979929 is a subjective opinion of poster.
Product
Scale
Reason of review
Damaged or defective

La Fitness - Customer Care Review

4.3
Details
The gym located in Conyers on HWY 138 in Conyers is a very nice location, on some occasions the ladies restrooms needed attention on a few visits I was very disappointed on nasty it was but its rare but still worth mentioning. Today I cancelled my membership with this gym mainly because of customer service. I rarely get acknowledged when I come in through the doors, the front desk rep sit & scans you in and won't acknowledge you with a good morning afternoon or evening. When you leave same treatment no good day too you, no thank you... or see you soon. Customer service is a big deal for me and I don't get a warm feeling walking through these doors. I've also have a membership with a local gym Alcovy Fitness & when I walk in the door I'm greeted by a rep at the front desk, some even greet me by name, when I've been missing for a period of time they acknowledge "where have you been haven't seen you in awhile ... Glad to see you're back" huge difference from La Fitness Conyers!!! I love when companies take the time to let their customers know they're important by taking the time to remember their names. La Fitness Conyers will likely NOT miss my 30.00 a month but I have the power to choose where I spend my money therefore, I no longer want to pay a company who can't even speak to me when I walk into their establishment. The part that was really disheartening was when I went in to cancel the manager Nicholas A who cancelled the membership didn't even say good morning... He asked why I was cancelling I said "the customer here" ... As I proceeded to give an example he said "I don't have time I have to go get my tire fixed" ... And he walked away but in his defense I will say this, I understand he had a personal situation this morning and he seemed rushed but here's his mistake he should have acknowledge that my concern will be taken seriously I would like to hear more but I apologize Mrs. Wilder I am experiencing a personal situation at this moment will it be okay to come met with me later today because we would hate to loss you as a member... I'm reasonable I would have said "sure" you never know he could have said something that would have changed my mind... But because of his lack of customer service we'll never know. If he's the leader of this location I understand why the other employees lack customer service.
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#970582 Review #970582 is a subjective opinion of poster.
Service
La Fitness Customer Care
Reason of review
Poor customer service
4.0
Details
Hello customer service , I belong to LA fitness in Aurora/ East Gwillimbury in York Region, Ontario Canada Yesterday I was rushed to get change as I was late for my cycling exercise at 9:15 AM . I inadvertently used unlocked locker with a small sweater with car keys...
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#943927 Review #943927 is a subjective opinion of poster.
Service
La Fitness Manager
Reason of review
Poor customer service
3.9
Details
My father was robbed twice this week at same LA Fitness location in Mississauga, at Dixie/Dundas. First time he left his shoes outside for 5 minutes. Second time he his lock was cut off and everything inside was stolen. And the managers didn't even want to file a...
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#930506 Review #930506 is a subjective opinion of poster.
Product
La Fitness Gym Facility
Pros
  • Location
  • Price
Cons
  • Robbery
  • Stuff
Reason of review
robbery
Loss
$600
Preferred solution
Let the company propose a solution
Tags
  • Robbery

Contact La Fitness Customer Service

Mailing Address:
La Fitness
2600 Michelson Drive #300
Irvine, California 92612-6536
United States
Phone:
(360) 546-3400
All La Fitness Contacts

La Fitness Products and Services Reviews

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La Fitness in Goodyear, Arizona - Nasty

4.0
Details
I renewed my membership at this gym at the beginning of this month and I regret it. The gym located in Goodyear Arizona is so nasty that even some of the staff members are unprofessional. The machines where not cleaned. I was on a treadmill and clearly you can see all of the old sweat from other users. The staff at the counter was holding a conversation with one of the mangers and instead of greeting me, she took my tag and scanned it and didn't say anything else and continued her conversation with one of the mangers. This was a total waste of money and I should of went with my first instinct and went to lifetime like I started to. The equipment is old and they don't even have wifi. You can honestly tell that its new management because the old management was friendly and it was clean. There were no staff on the floor because they were all sitting at there desk talking to each other or on the phone. Now that I have seen this site I should have taken pictures so that I can post it. Its so nasty there and the sad part about it is that I only been 3 times and I don't get my money back for the following month. Please don't waste your time and money going to this gym unless you plan on getting sick and going to the hospital.
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Review
#923993 Review #923993 is a subjective opinion of poster.
Service
La Fitness Sanitary Conditions
Cons
  • Management
  • Customer service
Reason of review
the facilty is unprofessional and nasty.
Loss
$98
Preferred solution
Full refund