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La Fitness - Grow Up

4.8
Details
Bottom line is this if you dont want to be seen naked in a Locke room by men or woman A. Dont get a gym membership, B. Dont change or shower there, or C. Cover yourself. Wear your towel to the shower and back go into a bathroom staple and change, I'm sick of hearing ppl *** about this, I've saw men looking at my junk while I change idc I'm not gay but it dont bother me in some ways its flattering lol, but you can do something to keep your privates private if you REALLY wanted too, so stop acting like children
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#1463307 Review #1463307 is a subjective opinion of poster.

La Fitness in East Norriton, Pennsylvania - GM-Alberto resolved my Family Muliti-State Membership

5.0
Details
New GM(Alberto) East Norriton, PA location corrected an original membership mistake from 5 years earlier that now allows my Family Multi-State Usage. He was very accommodating & got us the membership that we were looking for all along. Great Job Alberto
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Review
#1349124 Review #1349124 is a subjective opinion of poster.
5.0
Details
With all that’s been written recently about chlorine resistant bacteria in swimming pools, why has La Fitness decided to turn our 3 lane lap pool into a swim school? Without headphones, the noise level of all of the toddlers and their siblings is the opposite of what...
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Review
#1324841 Review #1324841 is a subjective opinion of poster.

La Fitness - Complaint

5.0
Details
Have a member since 2004.our membership sllow us the use of a towel.today 5/18/17the manager Chris. ?informed me that during and after renovations towels will no longer be offered besides no more steamroom either. I told him our membership includes of a towel 2 times.He was rude and said our membership was no different than any other memberships. I am the consumer.and he was Rude?no reason for this.i am sending a letter to mr. Welsh too. However i wanted to let you know the trainers at chino hill gym r great and very helpful. I attend the chino hills gym.
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Review
#1049075 Review #1049075 is a subjective opinion of poster.
Service
La Fitness Manager
Reason of review
Poor customer service
4.9
Details
I am reading all these complaints and I have found the LA Fitness gyms in Delray Beach, both Boca locations and Deerfield beach to be amazing. The classes are taught by top of the line teachers, the people at the desk are friendly and helpful, the gyms are clean - some...
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1 comment
Anonymous
#1290042

Wow, you sound like someone who works for LA Fitness. I use to work at LA Fitness at the front desk and sold training memeberships.

I left bc I didn't agree with how they approached ppl to get a personal trainer. They wanted me to give new clients their free workout and I am not a certified personal trainer. I refused bc I didn't want to injure anyone. I then found out that most of the trainers get certified doing a weekend coarse.

Kinda dishonest. I've been a member there for over 10 yrs and I can say as far as my gym goes with the up keep and cleanliness- it's gone downhill big time. The carpeting is ripped up, holes in floor, weights never in the right places, equipment broken, they let ppl just loiter on the machines talking on the cell phone, it's become a teenage hangout, smells like *** as soon as you walk in, and they now they have swim lessons for kids in diapers. Ew.

The only reason I kept my membership was bc of the pool, not anymore. The ppl who work there are friendly, never had a problem with that, but I think you're just lucky. Plus, you live in Boca. My gym is in Hollywood.

Boca is a bit more 'upscale'.

If you don't believe it, drive down to the Hollywood location and see for yourself. Just bring a nose plug ;)

Review
#994972 Review #994972 is a subjective opinion of poster.
Service
La Fitness Sanitary Conditions
Reason of review
Good quality
5.0
Details
My member barcode # F24586081. We have an issue with Tamarra R. She introduce herself as female manager of La fitness in 14304. On 10/21/16 My wife came to la fitness and paid Tamarra in cash for gym. Tamarra knew that although my wife made a payment the account was...
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Review
#943406 Review #943406 is a subjective opinion of poster.
Service
La Fitness Manager
Cons
  • Rude staff
Reason of review
Pricing issue
Loss
$49
Preferred solution
Full refund
Tags
  • La Fitness Abusive Manager Tamarra

La Fitness Manager Review

4.9
Details
Is awful the way that the operations manager karen pujols interacts with the customers is a shame that a nice place like this is managed by a such unprofessional person . Highly disappointed.
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Review
#823178 Review #823178 is a subjective opinion of poster.
Service
La Fitness Manager
Reason of review
Poor customer service
5.0
Details
So I've probably read about a hundred or so reviews about l.a fitness ripping people off and having a difficult time of canceling a membership and a personal trainer and jumping through hoops. But it's not that difficult. I've had a personal trainer now for a year and...
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1 comment
Anonymous
#1129215

You should go and read all the *** in all the contracts that you sign in your lifetime for anything starting from your phone connection. If you start reading all the contracts you will die soon.

Your advice to take time and read the contract is a load of ***. Why the *** they don't tell you that when you start the membership.

It is all scam and trying to screw their customers. Pathetic company and unethical practices and loose morals and worst staff members in the world.

Review
#778619 Review #778619 is a subjective opinion of poster.
Service
La Fitness Personal Trainer
Reason of review
Good customer service
5.0
Details
Since I have joined, the floor in the room for classes has not been cleaned. I have seen the same piles of hair and dirt each time I go. It just needs a large soft mop every morning and a wash once in awhile. Pretty bad when u step on the step and your dusty...
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Review
#768248 Review #768248 is a subjective opinion of poster.
Service
La Fitness Sanitary Conditions
Reason of review
Bad quality

Contact La Fitness Customer Service

Mailing Address:
La Fitness
2600 Michelson Drive #300
Irvine, California 92612-6536
United States
Phone:
(360) 546-3400
All La Fitness Contacts

La Fitness Products and Services Reviews

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La Fitness in Wilmette, Illinois - BEWARE THE NEGLIGENCE WAIVER

5.0
Details
If you sign up with LA Fitness, they will require you to sign a waiver releasing LA Fitness and its employees from liability if their negligence results in an injury to you, even a severe injury. The result is that they have removed one of the incentives they have to take care of your welfare and see that you are not injured. LA Fitness is counting on consumers not reading the waiver or if they do, not appreciating how detrimental it can be to the person using their facility.
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Review
#762982 Review #762982 is a subjective opinion of poster.
Service
La Fitness Personal Training
Pros
  • Facility
Reason of review
Warranty issue
Preferred solution
Let the company propose a solution