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I have been fit for over 20 years and belonged to many gyms and this was the arm pit gym from ***.

Trainers -

Of course, I fell for the "free" personal training used car pitch and was insulted at the ignorance of the personal trainers. I am a type 1 diabetic and not once did they ask if I had any medical conditions.

After being dragged through a kindergarten level explanation of the benefits of exercise, I basically had to tell the guy, "I'm sorry, but your service isn't worth free, much less $50 a session."

Locker Room & Equipment-

Deciding to keep the membership for 90 days due to long workdays/winter weather and the inability to workout outside, I soon encountered the "wet dog" smell of the locker room that never went away. Everything seemed "greasy" and unsanitary, and no effort was made to keep the place clean. Not only that, you had to try 2 or 3 cardio machines to find one that wasn't bent, squeaking or otherwise not working. Seriously, how can it be good for you to use an elliptical with one bent pedal??

Towels -

On many occasions, they were out of the towels I paid the extra $5 a month to use and on more than one occasion, the towel smelled like it had never been washed - only dried. It is enough to make you vomit when you are working out and go to wipe off only to smell someone else's dried sweat.

Management -

I enjoy shooting basketball a couple of times a week, but the basketball courts at this place are overrun by teenage thugs from 6pm-close every night. Not an organized league, just a group of parking lot thugs playing full court indoors. I've waited as much as an hour and a half for these thugs to get off the court and even after front desk staff indicated they had received many complaints, still failed to take action.

Threat of assault -

The last straw came just last week, after 3 of us waited around and tried to squeeze in some b-ball time, only to be run over by the full court thugs as usual.

This time, one of them punted a basketball at me and told me to get off the court. I said, "I pay my dues just like you, so you need to share the court." After being further intimidated, I walked out and canceled my membership immediately.

Customer Service -

I have not heard from the "Operations Manager" that was supposed to contact me about the incident. I did receive notification that my membership was canceled per my request, but that it was still active until July 20, 2009. I demanded a refund from corporate and they referred me to the "Ops Manager" at the location, who said it was his 2nd day on the job. The corporate membership *** had the nerve to say, "why don't you just try to work out at a different time of day?" I joined to avoid evening rush hour traffic, so I need to pick a time other than 6-11pm?? Did I mention that they start shutting the lights off 15 minutes before the posted closing time??

I am pretty confident this chain will be out of business soon and it suits them well. Their staff can go back to selling the used cars glutting the market and the thugs can find a basketball rim in a parking lot somewhere.

Location: Plano, Texas

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Guest

the other issue related to smell is that LA Fitness has the worst indoor air quality of any gym in the country. Not only are they next to freeways with all the pollution form automobiles but they use commercial air freshener and tons of other chemicals in the gyms.

Guest

In addition to the complete disregard for cleanliness particularly dried sweat on the machines..ew! and the fact that the bathrooms/locker rooms don't appear to be cleaned on the regular.I am still waiting for the aerobics coordinator to call me regarding music used in the spin class containing the n word.

Since the manager didnt seemed completely umempathetic, my next move is to call corporate. I'm sure that will be an interesting experience

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