Update by user May 14, 2017
if they offered a free lifetime membership I wouldnt go there agin.
Original review posted by user May 13, 2017
LOUISVILLE KY. TAYLORSVILLLE RD.
I moved & called to cxl membership a week before my next month dues is deducted from my credit card, i was told I had to print out a cancelation form & mail it to corp office. I told the clerk I didnt want to pay another $30 because I moved & couldnt use the gym. He said I could cxl with op mgr., so I drove 40miles & was she wasnt there. I drove back (by this time my pmt was due, I blocked them from taking more money from my cr card but I still wanted to cxl).
this time I called to make sure she was there & when I told her I wanted to cxl she told me the only way I could cxl was to make a pmt.
(They want to turn you over to a collection agency if not) so I paid the $30 bucks. Now its time to trash with friends, fb, bbb.
Product or Service Mentioned: La Fitness Membership.
Reason of review: Return, Exchange or Cancellation Policy.
La Fitness Pros: Open airy facility.
La Fitness Cons: Customer service, Rules for cancelation, Cancelation.