Bronx, New York
Not resolved
Diversity of Products or Services
Product or Service Quality

The juice bar sells expired products, and even after complaining for weeks, i'm still being sold expired products. I'm sick of being told that the juice bar is not part of LA Fitness, it's an insult to customers.

I just don't want to be poisoned, that's all. The staff is rude and the personal trainers hang out and joke all day long. The place is also dirty and not up to industry standards. The equipment is GREAT, but anything that's alive in this gym has a bad personality and does not serve a purpose!

What a bad experience, it doesn't have to be this hard for customers to be happy.

Product or Service Mentioned: La Fitness Sanitary Conditions.

Reason of review: Poor customer service.

Monetary Loss: $600.

Preferred solution: Let the company propose a solution.

La Fitness Pros: Equipment.

La Fitness Cons: Juice bar or staff.

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