2.2
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Additional Fees
Billing Practices
Cleanliness
Customer service
Diversity of Products or Services
Equipment Quality
Exchange, Refund and Cancellation Policy
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Product or Service Quality
Staff
Value for money
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I cancelled my membership per their contract where I could cancel at any time. They continued to charge my card and refuse to allow me to cancel unless I provide them with another $29.99 per Dakota at 904-900-6393.

They are rude and they harass by calling from multiple numbers from clubs across the country. I haven’t been there in six months and every caller including Dakota on 3/12 acknowledges that I have stated that I wanted to cancel and that is in their company notes since October 2017.

Their clubs aren’t clean particularly the King of Prussia location.

The people are also rude. Dakota stayed today that I should have been emailed a form then gave me my ownnemail address that was also in their system.

Review about: La Fitness Membership.

Reason of review: Return, Exchange or Cancellation Policy.

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