I cancelled my membership per their contract where I could cancel at any time. They continued to charge my card and refuse to allow me to cancel unless I provide them with another $29.99 per Dakota at 904-900-6393.
They are rude and they harass by calling from multiple numbers from clubs across the country. I haven’t been there in six months and every caller including Dakota on 3/12 acknowledges that I have stated that I wanted to cancel and that is in their company notes since October 2017.
Their clubs aren’t clean particularly the King of Prussia location.
The people are also rude. Dakota stayed today that I should have been emailed a form then gave me my ownnemail address that was also in their system.
Product or Service Mentioned: La Fitness Membership.
Reason of review: Return, Exchange or Cancellation Policy.