Bronx, New York
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2.9
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I go to the one on Eastchester Rd.Last month my friend and I went on a Saturday morning and when we go we just go to the whirlpool and steam room we got there we shower and head for the whirlpool when some guy that work there told us we cant use the whirlpool because they doing a exercise class in the pool, we ask him what that have to do with us using the whirlpool and we went in, he went and turn off the whirlpool I think that was so rude and on call for we are not going there for free we have the right to use what ever equipment we want use as long as it is working.The shower stales and floor is dirty, hair all over the stales they need to wash down the walls and flooring with lysol. The place is nasty.

Review about: La Fitness Customer Care.

Reason of review: Poor customer service.

I didn't like: Cleanliness, Need to put up sign when whirlpool not working.

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