LA Fitness in Rancho Palos Verdes will not cancel my membership. They called to continue my membership when it was Bally's.
They gave me a price and told me what it included, then the next day I called to confirm some of the details promised and was told all of the information was incorrect. I said I would prefer to cancel the membership. They said they could not help me, but I could go into the RPV location to cancel. I did the today, and then I am told no you cannot cancel on Saturday only Monday -Friday from 8-5.
I went back again at 5:55 on Monday, and was told that the guy I needed was gone. IThey said i could fill out a form that would take two weeks to cancel and they would continue to charge my account.
I believe this is illegal, there are no phone numbers on the web site for customer service. I have reported them to BBB and contacted lega.
Product or Service Mentioned: La Fitness Membership.